PRICES: Prices listed herein are F.O.B. Paramus, New Jersey in US dollars and are subject to change without notice.
PAYMENT TERMS:
Credit Cards: Payment via Visa, Mastercard or American Express are only accepted at time of ordering. Card will be processed when order is ready for shipment. Prepayment via credit card may be required for special order items or other circumstances. Credit Cards are not accepted for international orders (see Payment in Advance - below)
Net 30 Terms: Terms of Net 30 are provided to customers with approved credit applications. Payment must be received within 30 days of invoice date. Delinquent accounts are subject to credit hold delays. A $50.00 fee will be charged for all returned checks. Terms may be modified at anytime without notice.
Payment in Advance: Prepayment via wire transfer is required for all international orders. Prepayment via certified check, money order or wire transfer is accepted for domestic circumstances.
SHIPPING
Freight: All orders are shipped F.O.B. Paramus, New Jersey. Unless your order specifies the method of shipping desired, it will be shipped by the surface carrier of our selection.
Stock Items: Upon receipt of order, most orders for stock items will be shipped within 72 hours.
Next Day / 2nd Day Shipments: Emergency shipments can be processed until 3:30pm EST (subject to change without notice).
Drop Shipments: We will drop ship your order at no additional charge. Normal delivery charges apply.
Discrepancies: Shipping discrepancies must be noted on the carrier bill of lading and signed by the carrier's driver. All other discrepancies must be reported within 5 days of receipt of merchandise.
Damaged Merchandise: Damaged goods shipped by UPS & FedEx should be refused at the time of delivery. Damaged goods shipped by Truck should be noted on the bill of lading and signed by the carrier's driver. Please notify our Customer Service Department immediately at: (201) 599-1400. Globe will not be responsible for any damaged packages that were not refused or noted on the bill of lading.
STANDING ORDERS - We welcome and encourage standing orders. Prices for standing orders will be determined on the basis of annual quantities. Please contact our Customer Service Department at (201) 599-1400 to place your standing order.
PRIVATE LABELING - Most items are available under private label. Please contact our Sales Department at (201) 599-1400 for minimum quantities and conditions.
RETURNS - Authorization is required for all returns. Freight on all returned goods is paid by the purchaser. Regularly stocked items are returnable in original, unopened cartons within 90 days of shipping date. Contact our Customer Service Department at (201) 599-1400 to receive an RGA number. The RGA number must be noted on the returned goods. The minimum restocking charge is 20% depending upon condition and circumstance.
We cannot accept returns for the following: Discontinued items, sterile items, custom merchandise, special order items, specially labeled products, private label products and partial cases. The following items are made to order and are not returnable: prefilled formalin containers, Sedi-TectTM, Cul-TectTM, Bori-VialTM and O&PTM Kit. Unauthorized returns will not be accepted.
